At Heriots, every celebration deserves a cake that tastes as beautiful as it looks. While many customers return year after year for birthdays, weddings, and special occasions, we also recognise that some reviews have highlighted inconsistent experiences with cake freshness and texture.
We believe transparency builds trust, and we're committed to continually improving every cake we create.
Crafted with exceptional ingredients
Every Heriots cake is handcrafted in our Slough production kitchen using premium ingredients and traditional patisserie techniques.
What makes our cakes different is what goes into them:
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Grade A pistachios are roasted in house before being freshly ground into our own pistachio paste, creating the rich, authentic flavour found in our pistachio creams and fillings.
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Callebaut 54% Belgian chocolate is the only chocolate we use across our recipes, from Belgian Chocolate gateaux to mousses, ganache and chocolate fillings.
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We produce in small batches, with every cake individually finished by our pastry team rather than mass produced.
We never compromise on the quality of our ingredients because exceptional cakes begin with exceptional produce.
Why experiences can vary
Our cakes are made by hand, and consistency is something we continually monitor and improve. Every sponge, filling and finish is checked before leaving our kitchen, while ongoing recipe refinement and quality control help ensure the experience matches the standard our customers expect.
